AI Agent Assist
A live coach, whispering the right line.
Reads the conversation as it happens, surfaces the right answer from your knowledge base, and suggests the next sentence, without the customer hearing anything.
Listening to conversation⬦
Design principles
What makes it stick
Three choices that separate a useful coach from a noisy pop-up.
Not just keyword triggers, the full conversation context informs every suggestion.
Your playbook, product docs, and objection bank. No new content to create.
Confidence tracking keeps it quiet when the rep is on top of the call.
Smart suppression
It knows when to stay silent
Confidence tracking holds suggestions when the agent is on top of it. It only fires when the call actually needs a nudge.
Regulated industries
Compliance as a first-class use case
For finance, healthcare, and pharma calls, the assistant prompts required disclosures before they're missed and confirms back after the agent reads them.
A compliance officer gets a per-call report of every prompt fired and confirmation captured, tied to the specific second on the recording.
Before they're missed, timed to the right moment in the script.
Timestamp-locked confirmation captured on the record.
Every prompt fired, every confirmation, exportable.
Ramp impact
Junior agents up to speed faster
New hires match senior-level call handling in roughly half the normal time.
Agents resolve without transfers because the answer is already in front of them.
Agents handle real calls solo from day one with the coach active alongside them.
FAQ
Questions we hear on the first call
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The right answer, at the exact right moment.
Agent Assist runs on every call. No add-on. No separate tab. No missed compliance moment.
14-day free trial · No credit card · Live in minutes