Letsdial

Auto-Attendant · IVR

Every caller routed before the first ring ends.

Build your IVR in the canvas, test it in the sandbox, publish without certifications. Time-based, caller-ID, department and overflow routing, all in one drag-and-drop flow builder.

+1 (415) 892-4401·TechCorp · Enterprise
LIVE
Department
1Sales
2Support
3Billing
4HR
5IT Help
6Finance
7Legal
8Ops
9Exec
*Repeat
0Reception
#Back
IVR greeting

"Thank you for calling.
Please press a number to connect
to the right department."

1
Sales Team
2
Support Queue
0
Reception
Key 1 pressed, routing
Sales Team
Matching available agent⬦
CONNECTED
James Anderson
Sales Team · Ext. 421
0 waiting · avg wait 8s
00:00

Routing capabilities

Five routing modes. Every call scenario covered.

Inbound calls
Overflow queues
API-triggered
Time-based routing
S
S
S
Caller ID rules
S
S
Department menu
S
Overflow fallback
S
S
S
Holiday schedule
S
S

How teams ship it

Design, test, and publish, in an afternoon.

Design
  • Drag nodes onto the canvas
  • Connect branches with one click
  • Set conditions: time, caller ID, keypress
  • Add multilingual greetings per branch
Test
  • Dial into draft flows from your desk
  • Walk every branch, including after-hours
  • Inspect per-node call logs in real time
  • Share test link with your team
Publish
  • One-click publish, no certification needed
  • Instant rollback to previous version
  • Clone flows for holiday overrides
  • Live metrics from first call

The difference

Not just a better IVR. A completely different experience.

The old way
With letsdial

Call your PBX vendor, open a ticket

Open the flow canvas, no ticket needed

Wait 1, 2 weeks for the change to go live

Build and publish in the same afternoon

Test in production, find bugs on Monday

Sandbox test before a single customer hears it

Holiday override = emergency all-hands

Clone flow, schedule it, done in 10 min

No data on which branches get used

Every keypress logged, branch analytics live

Schedule-aware routing

Every hour of the week, already handled.

Set your routing schedule once. It runs automatically, including holidays, after-hours, and weekends, without anyone touching the IVR.

Mon
Tue
Wed
Thu
Fri
Sat
Sun
09:00, 18:00
Sales
Sales
Sales
Sales
Sales
Service
Closed
18:00, 09:00
Voicemail
Voicemail
Voicemail
Voicemail
Voicemail
Voicemail
Emergency
Sales
Service
Voicemail
Emergency
Closed

FAQ

Questions we hear most

Get started

Build and publish your IVR before lunch.

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